Privacy Policy

Introduction

This Privacy Policy describes how the camping operator in Rishikesh collects, uses, and protects your personal information when you visit the website, make an enquiry, or book a camping package. By using the website or services, you agree to the practices described in this Policy.

Information collected

• Personal information: Name, phone number, email address, city, and any details you provide through enquiry/booking forms or chats.

• Booking details: Dates of stay, number of guests, package selected, meal preferences, and special requests.​

• Payment information: Transaction amount, mode, and reference IDs (processed via secure payment gateways; card/bank details are typically handled by the gateway directly).

• Technical data: IP address, browser type, device information, pages visited, and interaction data collected through cookies and analytics tools.

Use of information

• To respond to enquiries, process bookings, send confirmations, reminders, and important service‑related updates.

• To manage operations at the campsite, including allocation of tents, meals, activities, and emergency preparedness.​

• To improve the website, services, customer support, and overall guest experience, including analysis of usage trends.

• To comply with legal, tax, and regulatory requirements and to protect legitimate business interests.

Cookies & analytics

• The website may use cookies and similar technologies to remember preferences, improve loading speed, and understand visitor behaviour.

• Visitors can adjust browser settings to refuse cookies; however, some parts of the site may not function properly if cookies are disabled.

• Analytics and third‑party tools may collect limited technical data in aggregated form as per their own privacy policies.

Sharing of data

• Personal data is not sold or rented to any third parties.

• Information may be shared with trusted partners only where necessary, such as payment gateways, hosting providers, or tools used to send notifications, under confidentiality obligations.

• Data may be disclosed if required by law, court order, or competent authorities, or to protect the safety of guests, staff, and property.

Data security & retention

• Reasonable technical and organisational measures are used to safeguard data against unauthorized access, alteration, or loss.

• Access to personal information is limited to authorised personnel who require it to operate or support the services.​

• Information is retained only for as long as necessary for bookings, accounting, legal obligations, and business needs, and is then deleted or anonymised.

Your rights & choices

• Users may request to review, correct, or update their basic personal information stored with the campsite operator.​

• Users may opt out of promotional communications; essential booking and service messages may still be sent where necessary.​

• Concerns about misuse or inaccuracy of data can be raised, and reasonable efforts will be made to address them in a timely manner.

External links

• The website may contain links to third‑party websites such as payment gateways, blog resources, or social media pages.​

• Those websites have their own privacy policies; users are encouraged to review them separately, as the campsite operator is not responsible for their practices.​

Changes to this policy

• This Privacy Policy may be updated periodically to reflect changes in services, technology, or applicable laws.​

• The latest version will always be available on this page, and continued use of the website or services after changes indicates acceptance of the updated Policy.​

You can now drop these directly into your Camping – Cancellation Policy and Camping – Privacy Policy pages and just adjust days/percentages or any special camping rules you want.